A Northumberland Nissan dealership has been named as the manufacturer’s best in the UK – and has picked up a coveted Platinum Award to mark its achievement.
Wylam Garage, Hexham, came top in the manufacturer’s Dealer of the Year award scheme, meaning it delivered the very best performance in the UK retail network in terms of sales, aftersales and all-round customer care.
Wylam Garage is a family-run business with over 50 years of experience under its belt. Situated roughly 20 miles to the west of Newcastle upon Tyne, a wide range of used cars and vans is always available and there are full servicing and MOT facilities on site.
The business, a Nissan dealer for almost two decades, also offers a comprehensive range of business and corporate fleet solutions plus dozens of Motability offers.
Nissan’s range includes the hugely successful crossover cousins Qashqai and Juke, plus the all-electric LEAF hatchback, of which more than half a million examples have been sold worldwide.
The dealership team are thrilled by their success. Dealer principal Sean Conley said: ‘‘We’re delighted with this award! Knowing that we are the best-performing Nissan dealership in the UK is hugely satisfying.
‘‘Teamwork is key to the way we run things. We have a small but very loyal team and a minimal turnover of staff. We are a small dealership so it’s nice to come top in the country in competition with the big guys.’’
Incredibly proud
Sean confirmed that Wylam Garage had held its Nissan franchise for almost 20 years and added: ‘‘It’s nice to be recognised within the wider dealer network. We always feel we do a good job and because we’re the size we are, we’re very hands-on. To be number one in the country, and top dog in effect, feels fantastic.’’
Spencer Clayton-Jones, Nissan’s director for network development and customer quality, said: ‘‘Wylam Garage should be incredibly proud of achieving the highest possible accolade – the Platinum Award – in the Nissan Dealer of the Year Awards.
‘‘I’d like to offer huge congratulations to everyone at the business and I thank Sean Conley and his team for the work they put in to make Nissan the hugely successful brand it is today.
‘‘This announcement is a great way to round off the year for Wylam Garage and I send them every good wish for 2022 and beyond.’’